Wednesday, February 20, 2013

WHY SOME COMPANIES SUCCEED, AND OTHERS DO NOT...

I would say it's a continual refinement of a company's culture that allows it to succeed. This takes a committed and dedicated leadership, one that runs its ship as a meritocracy, works hard to build enduring relationships internally and externally and has a balance of compassion, reason, purpose, integrity and drive so that each employee feels and acts as a stakeholder in each customer engagement. Companies that have and keep leadership positions in their categories seem to be those that know when and how to integrate new products, services and benefits into their offerings without taking its eye off the core business or qualitative deliverables. These organizations know they don't make money making stuff, only selling stuff, and therefore, build cultures focused on sales, service, value creation and again, building evergreen relationships with its customers.

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