ACCOUNTABILITY AND PERFORMANCE MANAGMENT: KEY FUNDAMENTALS FOR SUCCESS

Accountability and Perfomance Management are critical to any organization, especially those with multiple disciplines and siloed functions. These terms mean different things to different levels of management. In general, I would say accountability comes from a meritocracy based culture. Clear objectives, realistic goals and environment where all people feel like stakeholders in the business and share in some way new equities created through collaborative actions. I think accountability loses its substance when the organization's community sees a lack of accountability by its executive management who are often far removed from the day to day business.