LEADERSHIP: WHAT I HAVE LEARNED

Good leadership manages down, not up.

Good leadership avoids unnecessary process and hierarchy.

Good leadership knows it's business does not make money making something, only selling something.

Good leadership sees how bureaucracy can strangle understanding, process and action.

Good leadership knows it is not always right. Good leaders understand how far removed they often are from the front lines.

Good leadership understands volatility doesn’t equal risk…that risk is a chance of permanent loss.

Good leadership writes well and often. Good leadership reads and responds always.

Good leadership listens carefully to other's views...nuggets of wisdom can come from the most unexpected dialogues.

Good leadership dedicates time with their managers to understand how they view their roles and yours.

Good leadership is not about being right…it’s about winning.